Support

If you are experiencing difficulties placing your order, please try the following to resolve the issue:

1.  Clear your browser’s cache.
2. Revisit the site and try again.
3. If that doesn’t work, as a last resort, please remove the cookie for balboajewelry.com from your web browser.  Once you do this, revisit the storefront and see if you can proceed.

In the event that the above solutions do not fix your issue, please contact us at support@balboajewelery.com for support assistance.  We will need to know the following to provide support:

1. What operating system are you using?
2. What browser and browser version?
3. Also, please explain the process as clearly as possible and offer any information that may help us reproduce the problem and provide a resolution.

Thank you!